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Planet 7 Casino Scam Planet 7 Casino – at a glance VideoPlanet 7 online casino review SCAM no licence and company name identitymanchester.com Given that there are not many online casinos that accept US Spin Palace Casino Australia, it Coin Master Goldene Karten good to see that the United States is not among the list countries restricted from escaping to this 7th planet. Planet 7 Casino Poker Mathematik Planet 7 Casino does not allow players from France. Live chat disconnects me in the middle of our conversations. I have contacted them many times by live chat to find out when I will receive a check. Planet 7 Casino is legit, not a scam. First, this section will answer whether Planet 7 is legit or a scam. You will be sending your money to a company, and you’ll need the money to be available when you want to use it to play games. If you have winnings, you’ll also need to be able to withdraw it. Planet 7 Casino Planet 7 casino is a scam Internet *REBUTTAL Owner of company: Deposite. Print this Report. Email this Report. Share. Tweet. REBUTTAL BOX™. We’ve now had multiple complaints from Planet 7 Casino players telling us how they have been scammed out of their winnings. Planet 7 Casino used to be very good at getting back to us about these payout complaints but in the past year have stopped communicating with us completely. This online casino is a scam. No licence, company name, address. Customer support that they can't talk about it. Avoid this online casino! We are rating it 0. Planet 7 Casino is rated out of 5 and is a BLACKLISTED online casino, read our review to understand why. Planet 7 Casino offers a % Sign Up bonus, (the bonus code is WELCOME). The online casino provides casino games from 2 software companies, is mobile friendly, licensed in Costa Rica and offers a download option.
Right away I have the system replying I will be notify within the next 2 business days. Well so I resend all my documents which the same one that I already did the first time.
This was on Feb 7, Again the system told me I will be notify within 2 business day. Once more I did not hear back for 5 business day I contacted customer live support then they told me my doc still incomplete.
So I escalate the issue to the documents department and finally they approve it in 7 days. Oh and by the way I requested bitcoin withdrawal.
Yesterday I signed in to check on the status and suddenly they told me I requested a check withdraw. I contacted the live support and asked them to fix the issue and I also provide them with my crypto address for the 4th time I provided them with it.
They told me just be patient and they assured me the payout is coming. And today feb the 27th I tried to log in this morning all the sudden they locked me out of my account saying I have duplicate account with them, This is the one and only account I had with them.
I have all the proof and all the chat transcript or documents saved if needed. Thank you for helping in this matter. I played the free spins and kept playing.
I decided to see if I could withdraw my winnings. They told me I had the wrong info for a wire transfer which that went on for awhile.
Once I gave them the correct info they blocked my access to the casino and have revoked my membership status. When I call they hang up on me.
Class Action suit is what needs to happen. I corrected them on that really quick. Finally I reached out to their owners, AceRevenue and asked for some help there.
I heard back and we have had several e-mails back and forth. Now they want more forms of ID and proof of address. I really wish I had read some of these reviews before I started playing with them.
The only advice we have for players is to keep contacting them everyday about it. Make sure to never threaten them. That will only get your account locked and you will never see a dime.
Some players have reported getting paid several months after their initial request. I won 20, I have given them all the paperwork they need after sending it several times.
I have also given them all the information they need for wire transfer and they verified that on September 22nd from the finance department, but I cannot seem to get my money.
They keep telling me I have 3 approvals so far but they have not been sent to the processor yet?? They will not answer me asto why…. I am 76 yrs. I completed the playthrough amount where any other games are locked but then played some hands of 3 card poker and blackjack which I lost.
Because of this, all of my winnings were stripped. I was playing Lucky Tiger at Planet 7 Casino which awards 8 free spins and retriggers with 3 shields.
I read the game rules and there are absolutely no max payout regulations. The game stopped after 6 spins and did not give me the 2 bonus retriggers that I was entitled to receive.
When I contacted VIP support he hung up on me and refused to give me the spins or money I had one. He was very rude and would not compensate in any way.
With Planet 7 Online Casino it is customary for the connection to drop when you are winning or lose free spins for no apparent reason.
Rick blamed that on an internet connection although it only happens when you are winning. This is unjust, theft, and is a violation of regulations.
It is not right to the clients giving them money. Who do I report this to so that they can be reprimanded. BEWARE OF FRAUD!
Dont know if this is the place to say it, but for those that dont already know.. Planet 7 online casino is one of the most crooked casinos out there!!
They know that they dont have to answer to anyone, and will take your money as fast as you can win it.. Will not respond to emails, phone calls, I hit a mega win on one of their slots, I was surprised to see the amount keep climbing!
From a 5 of a kind, on Coi Hong.. Luckily i was not into them for very much.. Hello My name is Sherry, I also have had runarounds I withdraw on December 24, , Well it was still waiting for approval, By January it was finally approved, I just assumed that the check is on its way.
I contact them many of times, Then I was told January 4, , that the check was sent out But they would have to deduct After getting the run around telling me I was not talking to the right department I finally started receiving checks of I keep trying to contact the and they always say someone will get back to me.
They even had me go and set up a separate bank account just for checks from them. I feel your pain they are liars they are differently criminals I just wish there was something we could do to make them pay or shut them down.
In April I made withdrawal and sent the necessary forms was verified and never received my money of 2 payments one for another I cashed out 3 times since April.
All were approved. When you go to cash out it ask if you want to check or wire transfer I chose a check. They are now telling me that a check is not an option.
I do not have a bank with a swift code. But this time they will not pay me. I used bitcoin. I been playing for about 5 months I put so much money I have withdraw for almost 8.
I requested a withdrawal from Planet 7 Casino and still have not received my winnings. They are not responding to any of my emails and their site continues to say it is not available in the US.
Aug 24 I won I chatted to the company representative…. Over the course of the following weeks We submitted all of the requested information repeatedly, to include a third-party app called HooYu- that I also submitted my personal information.
On May 13 we received a request for two years and submitted the same documents. This totals of four emails with all of the same documents being sent as well as HooYu.
On June 4 and we attempted to chat again to find out the status of the withdrawal request and of course they said that we needed to send the documents at this point we called the IP and spoke with a gentleman to verify the information and we sent another document including a hand written statement about a card that was lost and replaced.
On June 5 we receive notification that the documents were all approved and we were now waiting for finance.
On June 7 we received information that the account has been verified and validated. On June 18 through chat, inquiring about the status of the withdrawal we were informed and business days after their documents are approved and 10 business days after finance gets it it would be released and then we were also our banking information was requested again and was given again.
On June 21 we still there is still no money and we sent four emails that were never responded to each with their own number and also on June 20 the second request for was approved.
At this point , in chat — inquiring about status- a current drivers license was requested. They had the current drivers license which was not set to expire until July 17, because it is a CDL but at this point it was still current.
A copy of the document given to you by the Arizona DMV that you have submitted a request for a new drivers license has been issued because they mail them you get a temporary license.
Once the real license had been received a copy of that also had been mailed and that was on or about it 21 July. At which time we were told 10 more days all three with drawl request of been approved and we had still not seen a payout.
Setting us back to square one. On August 26 we resubmitted the withdrawal requests. Still no deposit have been made. The most recent inquiry through chat informed us that they needed banking information for the wire transfer because Chase J.
Morgan Chase is no good. Requested information about what things were good requested information about available ways to receive the owed money.
Apparently the staff knows what banks they cannot receive yet they do not know what banks can. Please help this is it right. There has to be some sort of standard to which these establishments are held.
My first withdraw was through the express method. I submitted all proper information and received acceptance confirmation.
I have not reeived payment. I have submitted 2 withdraw requests for check payment and recived acceptance confirmation.
Now I receive an email from them stating i need to prove my dentity. The only proof of address they will accept although my DL clearly states address is a income tax statement, utility bill or insurance.
I have no utility bill in my name as the home is owned by my father. I did submit my car insurance statement with my name and address and they say that is not acceptable??
I am not sending my Income tax filing to them. I have submitted enough to prove my identity. They have no problem with my identity when taking my money.
I believe live chat is more robot than human and noone will speak to me. I have over Another bad point is they have all my personal and banking information.
I wish I had read complaints first. Thank you for your time and website. I am writing to you for help with Planet 7 Casino. On June 5th , I spoke with Customer Service via live chat.
I was new at depositing and playing slot. I read their rules and realized that i could be breaking rules if i were to win because i was pretty certain, i had more than one account.
They advised me, as long as i deposit they would cancel my other accounts. So i deposited and checked back one more time before playing and they advised me that those accounts were closed.
My account was verified and i received the check. A month later i played again and won I requested a withdrawal of ,,,, and left money in to play.
I played for a couple more days until one day i tried to log in and my account was revoked due to multiple accounts. Are you freakin kidding me… I spoke with customer service which i have a copy of, my account was verified which i kept a copy of , I have already received one check but as soon as i win big they want to come back on this.
Truly unfair! I signed up to planet7 new to online casinos. Had fun playing roulette. Then tried unsuccessfully over the next two days to make another deposit to play again both with a debit and credit card.
I declined. With extreme prejudice. Not a good introduction to online casinos. Avoid Planet7. I was approved for a withdraw from Planet 7 on I have submitted my documents three times and they email me saying I need to open another bank account because Chase Bank has stipulations.
I have won money from Planet 7 smaller amounts and they wired the money into my Chase bank account. Chat started Casino Support Center Welcome to Planet 7 Casino!
So we can best assist you can you provide your username and let us know how we can help today? Hello, my name is Ronald and I will be assisting you today.
Could you please provide me your username? Thank you. Did you send the bank wire details? Yes about 3 times Ronald G.
I use to think Planet 7 was fair and honest, This casino has turned out to be a big fraud and scam. Ronald G. Belinda did you send the bank wire details?
Bank name? No to that bank Due to unforeseen circumstances, payouts to players using CHASE, may have additional restrictions placed upon them.
We hope that we will be able to lift these restrictions in the near future. In the meantime, we recommend that you use a different bank to have your wire sent to.
We apologize for any inconvenience this may cause. My suggestion will be use a different bank Just go open another bank account somewhere what if they have stipulations.
All the additional restrictions placed upon them. Our servers and offices comply with international security standards to provide a perfect safety environment for you to play at.
This is one of the many reasons we have been in business for over 17 years with a long list of happy and loyal customers.
My suggestion will be use a different bank I do apologize for the inconvenience. My suggestion will be use a different bank Bear in mind that everyone who is approved for a withdrawal will receive all of their winnings.
We appreciate your patience. Do you have any other requests for me at this moment? Planet 7 will have consequences for doing this Ronald G.
Do you have any more questions I can help you with right now? In order to improve our services, we are focusing our efforts to our chat and email channels.
For this reason, our phone team is no longer available. Nevertheless, we will be happy to help you with all your requests in our chat or email platforms.
We apologize for any inconvenience this may cause and thank you for your understanding. We have not heard from you in a while.
Would you like to continue this chat? Since I am not receiving any response from you, this chat will be closed.
Thank you for contacting Planet 7 Customer Support. If you have any other questions please contact us anytime via our Live Chat. Thank you for your time and have a great day!
I just got done on a live chat with Robert G. I feel they should be held accountable for the scam they are running i want paid for the countless hrs i spent on live chat the countless hrs i spent sending and resending documents they already had.
This means that the Casino is primarily for entertainment value, and no deposit is necessary or required to play the Casino.
While you may play the Planet 7 Casino games without betting money, you can also place bets on games and have the chance of winning huge prizes.
Planet 7 Casino came into the gaming world around They are owned and operated by the Ace Revenue Group, which is a subsidiary of Virtual Casino Group VCG.
The website is available only in English Language; it is pretty standard with a sleek red and black colour scheme, and navigation within it is easy.
Signing up is a simple process that involves keying your information into the text fields requiring them. When signing up, you might have to send a copy of your ID and a utility bill for establishing your address.
Planet 7 Casino is legit, not a scam. First, this section will answer whether Planet 7 is legit or a scam. Secondly, we will examine if Planet 7 is safe.
Visit the Planet 7 Casino HERE. A valid gaming license means the company is legitimate, and the jurisdiction it is obtained tells if the company is properly regulated.
In this regard, Planet 7 is licensed to conduct gaming operations through the jurisdiction of Costa Rica.
While any business that has a valid license should automatically be considered legit, gambling licensing in Costa Rica does not breed much confidence.
Costa Rica has no gambling laws that set strict requirements for casino owners; instead casinos are allowed to develop freely and independently.
For example, there are no strict requirements in respect of online casino software; and casinos can operate without audits as well as accounting and financial reports.
For these reasons and more, Costa Rica is widely considered as an unsupervised and unregulated environment. Many casinos apply for and obtain licenses from different renowned jurisdictions.
It is telling that Planet 7 Casino has refused to obtain multiple licenses from many such regulated locations, but has instead stuck with the singular license from a jurisdiction free from any testing and regulation conducted by any gambling regulatory authorities.
To answer the question whether Planet 7 is legit; yes, because they have a valid license to operate. To many players, this is a deal breaker.
The prospect of winning is what motivates you to place a bet on a casino game. In this regard, all the games offered by Planet 7 Casino are certified by Gaming Laboratories International GLI.
GLI is a global leader in gaming and lottery testing with over 30 years in land-based, lottery and iGaming testing, and most importantly, trusted by regulators in more than jurisdictions worldwide.
When you signup with a Casino, you send personal information which includes your name, address, phone number and more.
When you make deposits, you also send sensitive information such as credit card details. In an era where cyber criminals and identity thieves are always out there to intercept users information, it is important that the casino you choose have structures to secure the sensitive and personal information that you pass on to them.
In this regard, Planet 7 Casino uses a bit SSL security certificate to encrypt all data in its systems. The bit encryption algorithm is the standard used by banks to secure data online because it is nigh unhackable.
This means that, with Planet 7 casino, your information is secured. All their games are provided by RealTime Gaming RTC which is regarded as one of the best gaming providers in the market.
The games provided Planet 7 Casino include both instant play and download based games. The download based version allow players to download the games onto their devices.
The instant play version is a web based platform that enables you to load the game through a web browser anytime you want to play.
It is also important to check if the games offered are compatible with mobile devices. Planet 7 is compatible with Android and iOS platforms. Planet 7 is fully mobile optimized — they have introduced a mobile lobby, which is an upgrade on the Planet 7 mobile site.
Games selection is one of the most important aspect of selecting a casino because casino games is one of the major reasons people join internet casinos.
Planet 7 Casino does not have live dealer games; but has a great selection of other games, and they are always adding new and exciting games for players to choose from.
This is one of the reasons they make a good casino. That said; with Planet 7 Casino being mobile compatible, you do not need to sit before your PC to get a ticket to this self-proclaimed better world of casino gaming.
Secondly, Planet 7 Casino can be accessed in two ways — download and Instant Play. You can then have the casino in your device. The Instant Play mode of play does not require a download.
This is because not all featured games are available in the in-browser Instant Play mode. However, the instant play mode gives the freedom of playing games from different devices.
That said; Planet 7 Casino affords gaming flexibility as it allows you to play how you want — from PCs or on the go using mobile devices, and via download or in-browser modes of play.
A look at the game selection will tell if the casino provides entertaining games for a variety of online casino players. We found the casino having about online casino games.
This definitely does not put Planet 7 Casino among the industry inventory leaders. As Planet 7 Casino acknowledges, online slots are the cornerstone of every virtual casino.
The slots are simply irresistible as they come in a range of themes, allowing players to find slots that match their interests.
We also liked the presentation of the slot games. There is a picture of every game; and below this is the title of the slot, and its theme.
From the very beginnings, the most enthralling games have been on the casino tables. Thus, any serious online casinos will have the virtual tables.
Planet 7 Casino knows this as its gaming categories include table games. This section holds many versions of blackjack, baccarats, as well as table pokers.
Real enthusiasts of the casino classics will be disappointed with the available options. Video Pokers are games that bring together video slots and pokers in a super thrilling combo.
As a result, serious online casinos will offer the video pokers. Thankfully, Planet 7 Casino does not shirk away. It has an extensive selection of the hottest video poker variants.
There were about 12 titles — Aces and Eights, All American Poker, Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, Deuces Wild Double Bonus Poker, Double Double Bonus Poker, Double Double Jackpot Poker, Double Jackpot Poker, Jacks or Better, Joker Poker, Loose Deuces, and Sevens Wild.
Players who are not fans of the regular online casino games are not left out. This section usually hold games like keno, scratch cards, and bingos.
But in Planet 7 Casino, it holds much more. Games in the specialty games section include: Fish Catch, Banana Jones, Treasure Tree, European Roulette, American Roulette, Craps, and Keno.
Planet 7 Casino does not offer Live Dealer Games. This is very unfortunate because when playing casino games online, these games give the closest feeling to being live in a brick and mortar casino.
The games are operated by a human professional dealer in a brick and mortar casino, using real props; and video streaming technology bring players the live-action in an interface that allows participation in the game and interaction with the live dealer.
Every casino player will want to have wins, especially the big wins. Thus, the ideal online casino should have a number of jackpot games.
Thankfully, Planet 7 Casino does not disappoint in this regards. It has a number of jackpot games. Being an RTG powered online casino tells you that Planet 7 Casino is a fine place to chase the jackpots because the Reel Series which makes RTG famous are essentially slots with a number of progressives.
There is no separate section for jackpot games. Yes you can. Planet 7 Casino is one online casino where players can play games without committing real money.
On virtually all games, there are two play options — real money and practice. Thus, practice play is risk-free. The wins and losses of practice play are just for the fun of it; so you get to enjoy the thrill of gaming without the risk of losses.
Planet 7 Casino promises a ton of glowing games. However, we can only rate the game offering 7 in our points rating scale. Game quality is fine, as games are from RTG.
The game collection is relatively few, but games cover every category of online casino games. The one huge punch on the game offering is the absence of Live Dealer games.
This part of the review looks into whether Planet 7 Casino have superior bonus offering. Planet 7 Casino says the only thing that might be better than its games is its selection of online casino bonus codes.
It continues that its players have access to daily, weekly, and monthly bonus codes, which includes match bonuses on deposits, free spins, and money chips.
The first of the match bonuses is the welcome bonus, which can be redeemed by new players making their first deposit. However, Planet 7 Casino does not tell us the maximum bonus amount.
However, the wordings of the welcome bonus of Planet 7 Casino do not suggest that it is an unlimited offer. Every player, not only new players, should be able to access freebies to expand their playing.
Planet 7 Casino knows this and has different offers for its existing players. As of writing, the promotions page advertised many reload offers as captured in the picture below:.
While, it is good that there are many bonus codes in the house, the vagueness of the bonuses continues. There are many match bonuses, but in each case, the casino only states the match percentage without stating the maximum bonus amount.
Planet 7 Casino may be advertising as some outwardly better place for online casino gaming; but like every online casino on earth, its bonuses are subject to certain conditions.
This part treats such need-to-knows. Casino bonuses are not meant as free money that you can withdraw, but bonus money with which you can increase your playing.
In all casinos of the Ace Revenue Group, including Planet 7 Casino, the bonus wagering requirement is 30 times the sum of the deposit amount and bonus amount.
Thus, players want bonus wagering requirement that is as low as possible. Unfortunately, the wagering requirement of Planet 7 Casino is relatively high.
Casino games do not have the same weight when playing with bonuses. However, playing on games like Roulettes, Craps, Baccarat, and Pai Gow Poker are forbidden when using bonuses.
Playing any of these games will cause all winnings to be voided. All bonuses of Planet 7 Casino are non-cashable.
So even after meeting wagering requirement, players cannot withdraw the bonuses. This means that if you request payment, the bonus amount will always be removed from the withdrawal request.
Planet 7 Casino is one of few online casinos that limits withdrawals of winnings obtained using deposit bonuses that is after meeting wagering requirement.
In essence, the casino does not allow players to hit it big except when playing with their own money. Most bonuses are subject to a 10x withdrawal cap.
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